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Hurricane Milton Recovery Resources & Updates

October 29th, 2024

10/29/2024

 
The Florida Department of Financial Services' (DFS) Check My Contract service designed to assist residential or commercial property insurance policyholders who have entered into a repair contract with contractors, restoration professionals, or public adjusters related to an insurance claim.
Check My Contract allows these policyholders to submit repair contracts to DFS for independent review to gather any potential evidence of insurance fraud against Florida policyholders, especially following storms and ensure the contract complies with Florida Law.
The Department will review:
  1. Compliance with Emergency-Specific Protections: Review roofing and public adjusting contracts to ensure they meet Florida’s cancellation criteria outlined in 626.854, 626.8796, Florida Statutes and Rule 69B-220.051, Florida Administrative Code. The consumer will receive the appropriate cancellation form if a contract does not meet these criteria.

  2. Consumer Protection in Post-Storm Recovery: Examine storm recovery contracts to determine if they involve an unlawful Assignment of Benefits (AOB), rendering them void under Florida Statute 627.7152. If a contract is identified as an unlawful AOB, the consumer will receive a notice informing them that it is void, invalid, and unenforceable.
When filing your contract for review, in the email, please provide the following:
  • Full name of contracted company and/or individual;
  • Consumer Name;
  • Consumer Address;
  • Consumer Phone number and/or email;
  • Type of insurance coverage (Homeowner, Condo Unit Owner, Mobile Home, Dwelling Fire, Windstorm, Flood)
  • Full name of insurance company;
  • Policy number;
  • Claim number;
  • A non-original copy of the full contract; and
  • A detailed explanation of the issue and any additional information or documentation that supports your concerns.
Visit myfloridacfo.com/division/consumers/check-my-contract for more information.

Rescheduled Aerial Mosquito Control Spraying in Polk County

10/29/2024

 
Aerial spraying for mosquitoes in Polk County was originally scheduled for the weekend of Oct. 25-27; due to delays, spraying is scheduled to begin tonight at 8 p.m. and stop Thursday morning. There will be no aerial spraying for mosquitoes on Halloween, Thursday, Oct. 31. Due to the acreage being covered, it is necessary to spray multiple days. Spraying will resume the night of Friday, Nov.1.
 
Spraying is scheduled from dusk to dawn; approximately 8 p.m. through 5 a.m., while most residents are indoors.
 
The decision for aerial spraying was made due to the overwhelming increase in the mosquito population, with the advisement of county health officials and in direct response to residents’ recent requests. Residents may notice low-flying aircraft applying a low volume of insecticides approved for mosquito control.
 
Should you have any questions or concerns about aerial spraying, please contact Polk County Mosquito Control at (863) 534-7377.

Polk County Parks and Natural Resources Closure Updates

10/25/2024

 
​While most of Polk County’s parks and boat ramps have reopened following Hurricane Milton, some areas remain closed to the public or have limited access. Sections of environmental lands and stormwater sites may still be wet or underwater.
 
Opening:
  • Bone Valley ATV Park
    The park will operate on Saturday and Sunday, Oct. 26 and 27, during regular winter business hours. Bone Valley ATV Park will not be open on Friday, Oct. 24, and Monday, Oct. 28.
  • Homeland Heritage Park and Walker Road Park will open on Friday, Oct. 24.
 
The following environmental lands sites will remain closed until further notice:
  • Circle B Bar Reserve
  • Gator Creek Reserve
  • Lake Hancock Boat Ramp
  • Panther Point Trail
  • Peace River Canoe Launch
  • Rolling Hills Park
  • Simmers-Young Dog Park (the rest of the park, except for the north side, is open)
 
The following parks are hurricane debris collection sites and will remain closed for public safety until further notice:
  • Highland City Senior Field (Strickland Pit) – (Public Debris Collection Site)
  • Loyce E. Harpe Park (Regional Debris Collection Site)
  • North side of Simmers-Young Park (Regional Debris Collection Site)
 
If you have questions about these closures, contact Polk County’s Parks and Natural Resources Division at (863) 534-7377.

FEMA Update: October 24, 2024

10/25/2024

 
​ Key Messages 
  • DeSoto County is now eligible for FEMA Individual Assistance after Hurricane Helene. 
  • FEMA’s Public Assistance program may provide assistance to faith-based organizations that provide essential social services to the public that were affected by Hurricanes Debby, Helene or Milton. 
  • Houses of worship, whether they provide critical or essential social services, may submit a FEMA Request for Public Assistance. To learn more, visit FEMA Assistance for Houses of Worship | FEMA.gov. 
  • Questions about the process can be answered by the local and/or state emergency manager. 
  • A Disaster Recovery Center is now open at the W.H. Stuart Center in Polk County. 
  • To date, FEMA has approved a total of more than $574.1 million to help Floridians with losses from Milton, Helene and Debby, including:
    • $181.6 million approved for Hurricane Milton 
    • $349.2 million approved for Hurricane Helene 
    • $43.3 million approved for Hurricane Debby 
  • 7,352 Households for a total of more than 17,902 people are checked in to Transitional Sheltering Assistance hotels and motels. 


FAQ of the Day: Is my vacation home covered? 
No, FEMA can provide disaster assistance only for a primary residence. Second homes, vacation homes or homes used as vacation rentals (AirBnB/VRBO) do not qualify for FEMA assistance. 

FEMA is Hiring 
FEMA is hiring more than 600 local hire positions in Gainesville, Melbourne Beach, Sarasota and Tallahassee, Florida. Local Hire employees are typically local residents who aid in the recovery of their community and help fellow neighbors in the recovery process. Visit USAJobs.gov, type “Local Hire” in the keywords section and “Florida” for location. 

Operation Blue Roof 
The U.S. Army Corps of Engineers is installing fiber-reinforced sheeting to cover damaged roofs until arrangements can be made for permanent repairs to damaged homes across affected Florida communities. The service is free and the initial sign-up period ends Nov. 5. Florida Residents affected by Hurricane Milton can sign-up at www.blueroof.gov, by calling 888-ROOF-BLU (888-766-3258), or by visiting a Right-of-Entry collection center throughout the affected areas. 

Disaster Recovery Centers 
Disaster Recovery Centers are open in Charlotte, Citrus, Columbia, Dixie, Gilchrist, Hernando, Indian River, Madison, Manatee, Martin, Pinellas, Polk, Sarasota, St. Lucie, Suwanee and Taylor counties. Additional locations will continue opening in the coming days. To find center locations go to fema.gov/drc or text “DRC” and a Zip Code to 43362. All centers are accessible to people with disabilities or access and functional needs and are equipped with assistive technology. Survivors do not need to visit a center to apply for assistance. Survivors are encouraged to apply online at DisasterAssistance.gov or by downloading the FEMA App. FEMA does not distribute cash at Disaster Recovery Centers. 

Transitional Sheltering Assistance 
FEMA has activated Transitional Sheltering Assistance (TSA) for Floridians displaced by Hurricane Helene or Hurricane Milton in 52 counties and for tribal members of the Miccosukee Tribe of Indians. Residents in these counties who have applied for disaster assistance may be eligible to stay temporarily in a hotel or motel paid for by FEMA. Applicants do not need to request TSA. FEMA will notify them of their eligibility through an automated phone call, text message, and/or email, depending upon the method of communication they selected at the time of application for disaster assistance. Survivors who have been approved for TSA can find hotel options here: Transitional Sheltering Assistance (TSA) 

Serious Needs Assistance 
Serious Needs Assistance is money to pay for emergency supplies like water, food, first aid, breast-feeding supplies, infant formula, diapers, personal hygiene items, or fuel for transportation. Serious Needs Assistance is available for survivors who apply during the first 30 days after a disaster is declared. If you don’t agree with FEMA’s decision, you can appeal by showing why you need FEMA assistance. The decision letter you get from FEMA will have more information about the types of documents you should send. Learn more about Serious Needs Assistance. 

U.S. Small Business Administration
The U.S. Small Business Administration (SBA) offers low-interest disaster loans for homeowners, renters, businesses and nonprofit organizations to cover losses not fully compensated by insurance and other sources. Apply online at SBA.gov/disaster. Disaster loan information and application forms can also be obtained by calling the SBA’s Customer Service Center at 800-659-2955. SBA Business Recovery Centers are open in Hillsborough and Manatee counties. To learn more, visit www.sba.gov.

How to Apply for FEMA Assistance
If you sustained damage or loss from Hurricanes Milton, Helene or Debby, FEMA may be able to help. You may be eligible for financial assistance for displacement, serious needs, temporary lodging, basic home repairs, personal property losses and other uninsured disaster-related expenses.
  • Quickest way to apply is online at DisasterAssistance.gov.
  • Or use the FEMA App for mobile devices.
  • You can also call the FEMA helpline at 800-621-3362.
  • If you choose to apply by phone, please understand calls to FEMA’s helpline are experiencing delays because of the increased volume due to multiple recent disasters.
2024 Application deadlines: Hurricane Debby Nov. 12; Hurricane Helene Nov. 27; Hurricane Milton Dec. 11.
Additional Resources
Clean & Sanitize: FEMA may be able to provide up to $300 in one-time financial assistance to help with cleanup. Clean and Sanitize Assistance | FEMA.gov.
Multi-Agency Resource Centers: Florida Division of Emergency Management and local communities are establishing these centers to assist residents with storm recovery. FEMA specialists are available at most centers.
FEMA & Citizenship: You or a member of your household must be U.S. citizen, non-U.S. citizen national or qualified non-citizen to apply for FEMA assistance.
Be Alert to Fraud: Con artists and criminals may try to obtain money or steal personal information through fraud or identity theft after disasters. Be Alert to Fraud After Florida Hurricanes | FEMA.gov
FEMA Rumor Response: Know what’s true and what isn’t. Hurricane Rumor Response | FEMA.gov
Mental health resources for Floridians
For help with cleanup: Call 833-GET HOPE
Tips for Mold Cleanup
Florida Division of Emergency Management Updates: floridadisaster.org/disaster-updates/storm-updates/
Disaster Legal Hotline: 833-514-2940

FEMA, SBA and USDA Create Recovery Resource Guide for Local Business Owners

10/25/2024

 
FEMA, the U.S. Small Business Administration and the U.S. Department of Agriculture have collaborated to create a guide to help local businesses affected by hurricanes Helene and Milton access recovery resources. The agencies created a one-stop-shop resource with information about multiple kinds of federal support that is available to assist local businesses with their recovery. The guide—tailored for each affected state—is available on FEMA’s website at the links below: 
  • Florida 
  • Georgia 
  • North Carolina 
  • South Carolina 
  • Tennessee 
  • Virginia 

Many local business owners are also disaster survivors. This means they’re dealing with two separate recoveries, one for their household and another for their business.  Recovery for local businesses after events like Helene and Milton may seem daunting. FEMA encourages chambers of commerce and other civic organizations to share this guide to help local businesses recover. Below are examples of the resources available to local businesses and their owners: 
  • FEMA grants to make home repairs. 
  • Low interest disaster loans from the SBA to repair homes and businesses. Business owners may also qualify for loans for economic injury. 
  • Disaster Recovery Centers where business owners and survivors can meet representatives from various federal agencies who may be able to help. Centers are open in every state affected by Helene and Milton. 
  • SBA Business Physical Disaster Loans. The SBA provides long-term low interest loans up to $2 million to cover disaster losses not fully covered by insurance. 
  • SBA Economic Injury Disaster Loans. The SBA provides long-term low interest loans up to $2 million for working capital to help small businesses, small agricultural cooperatives, and most private nonprofit organizations impacted by a disaster meet their ordinary and necessary financial obligations until normal operations resume. 
  • Livestock indemnity. The USDA provides benefits to livestock owners and contract growers for livestock deaths.
  • Emergency loans. The USDA provides loans to help producers recover from production and physical losses.

A full list of more than 70 resources from 17 federal agencies is available on disasterassistance.gov.

President Biden has declared a major disaster for six states affected by Helene--Florida, Georgia, North Carolina, South Carolina, Tennessee and Virginia—and Florida for Milton.

FEMA reminds survivors affected by hurricanes Helene or Milton that they can apply for FEMA assistance in four ways: online at disasterassistance.gov, on the FEMA App, calling 800-621-3362, or in person at a local Disaster Recovery Center. 

Contact Us
If you have any questions, please contact FEMA Office of External Affairs:
  • Congressional Affairs at (202) 646-4500 or at [email protected]
  • Intergovernmental Affairs at (202) 646-3444 or at [email protected]
  • Tribal Affairs at (202) 646-3444 or at [email protected]
  • Private Sector Engagement at (202) 646-3444 or at [email protected]

Follow Us
Follow FEMA on social media at: FEMA Blog on fema.gov, @FEMA or @FEMAEspanol on X, FEMA or FEMA Español on Facebook, @FEMA on Instagram, and via FEMA YouTube channel.

Also, follow Administrator Deanne Criswell on X @FEMA_Deanne.

FEMA Mission
Helping people before, during, and after disasters.

Lake Seward Flood Relief Plan

10/24/2024

 
Flooding along the edge of Lake Seward has severely damaged homes and prevented access to others. In coordination with the Southwest Florida Water Management District (SWFWMD), Polk County has put a plan in place to direct water away from Lake Seward to Banana Lake, ultimately flowing into Lake Hancock. 
 
The Lake Seward Flood Relief Plan consists of the following:
 
  • Installation of piping through an existing easement on the northwest edge of Lake Seward to a connection point on Tillery Road.
 
  • Construction by experienced licensed contractors of temporary conveyance piping to pump water north along Tillery Road to its intersection with Clubhouse Road.
 
  • Additional piping and use of existing conveyance systems would then move that water to the county's pond/holding basin near Elizabeth Place, just north of Clubhouse Road.
 
  • That water can then flow through a control structure northward into Banana Lake.
 
  • Ultimately, that water will drain through the Banana Lake system, under U.S. Highway 98 and into Lake Hancock.
 
  • Once water reaches Lake Hancock it becomes part of the larger volumes of the Lake and will ultimately flow through the P-11 control structure into Saddle Creek and beyond into the Peace River.
 
Pumping is expected to move water off Lake Seward and should provide relief to the residents who are currently flooded, or otherwise are unable to safely reach their homes.

Road Closures Due to Lake Bonny Flooding Mitigation Project

10/24/2024

 
There is a concentrated effort taking place to mitigate the flooding that has happened around Lake Bonny.  The lake is swollen above typical levels due to heavy rains experienced with Tropical Storm Debbie, Hurricane Helene and most recently Hurricane Milton.  
 
The City of Lakeland, the Southwest Florida Water Management District (SWFWMD), Polk County, the City of Bartow, US Army Corp of Engineers, and the State of Florida collaborated to assist residents living around the flooded lake. The US Army Corp of Engineers has provided two industrial water pumps that are now pumping from the northwest corner of Lake Bonny. Crews have installed over 6,000 feet of industrial 12” diameter piping to direct water from Lake Bonny to Lake Parker.  SWFWMD and Polk County have agreed to allow Lake Bonny outflow to be discharged into the Peace River.  Staff is manning the system 24/7 to ensure it is operating and not causing unintended flooding in the vicinity of operations.  
 
A portion of Main Street is closed so above ground pipe can get flood waters from Lake Bonny to a stormwater culvert on North Gary Road.  The stormwater system discharges to Lake Parker and flows to Lake Hancock before being discharged to the Peace River.  The SWFWMD oversees and manages water bodies that flow to the Peace River.  
 
The overland piping will impact pedestrian and/or vehicular traffic in the area as the flood mitigation project continues.  There are several road closures and detours are in place. Motorists are encouraged to avoid the area if possible. 
 
Road Closures:
  • E. Main Street (at Elgin Street): Closed.
  • Elgin Street: Entire road closed.
  • N. Fern Road (from Elgin Street to Alicia Road): Closed.
  • N. Gary Road (from Rose Street to E. Magnolia Street/E. Gary Road): Closed.
Detours for Motorists:
  • Visible detour signage is in place directing motorists around the closures.  Please avoid the area if possible.
Pedestrian Path Closure:
  • The recreational path from Lake Bonny Drive to the boat ramp will be closed. Pedestrians should seek alternate routes.
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Aerial Mosquito Control Spraying in Polk County due to Public Health Emergency caused by Hurricane Milton

10/24/2024

 
​Due to a surge in the mosquito population from flooding caused by Hurricane Milton, Polk County Mosquito Control is working with the Florida Department of Agricultural and Consumer Services to help abate mosquitoes.
 
Aerial spraying for mosquitoes in Polk County has been scheduled for the weekend of Oct. 25 -27, 2024, or thereafter, weather permitting. Spraying is scheduled from dusk to dawn; approximately 8 p.m. through 5 a.m. while most residents are indoors.
 
The decision for aerial spraying was made due to the overwhelming increase in the mosquito population, with the advisement of county health officials and in direct response to residents’ recent requests. Residents may notice low-flying aircraft applying insecticides approved for mosquito control.
 
Should you have any questions or concerns about aerial spraying please contact Polk County Mosquito Control at (863) 534-7377.

Lake Bonny Flood Mitigation Strategy

10/23/2024

 
MULTI-AGENCY SOLUTION TO PUMP ADDITIONAL STORMWATER FROM LAKE BONNY
The City of Lakeland is working with several agencies in ongoing efforts to mitigate the sustained flooding on Lake Bonny.  The City of Lakeland has been coordinating with the Southwest Florida Water Management District (SWFWMD), Polk County, US Army Corp of Engineers, and the State of Florida to develop a flood mitigation plan.
 
The US Army Corp of Engineers is providing two industrial water pumps that will be placed on the northwest corner of Lake Bonny on the recreational pathway and 6,000 feet of piping to remove water from Lake Bonny and transfer it to Lake Parker.  SWFWMD and Polk County has agreed to allow Lake Bonny outflow to be discharged into the Peace River.  The equipment is being delivered from Clewiston, Florida within the next 24-hours. City and SWFWMD staff will work around the clock to install the system and get it operational.  Staff will man the system 24/7 to ensure it is operating and not causing unintended flooding in the vicinity of the operations.  
 
The strategy will include the closing of Main Street to run above ground pipe from Lake Bonny to a stormwater outflow on North Gary Road, just north of the train trestle.  The stormwater system discharges to Lake Parker and flows to Lake Hancock before being discharged to the Peace River.  The SWFWMD oversees and manages water bodies that flow to the Peace River.  
 
City Manager Shawn Sherrouse said, “The City of Lakeland team has continued to agonize alongside our flooded Lake Bonny residents.  We have tirelessly sought every opportunity to reduce flooding levels without negatively impacting other residents or major commerce networks.”  He added, “By stepping back from our current pump location, we were able to think outside the box and devise a unique plan to redirect floodwaters into Lake Parker. This project involves several agencies, and we truly value their efforts and support. I especially want to commend City staff for their unwavering dedication to helping those in our community most affected by Hurricane Milton.”
 
The overland piping once installed will impact pedestrian and/or vehicular traffic.  The proposed layout of the piping will result in closed roads that will include: E. Main Street at Elgin Street, Elgin Street, N. Fern Road from Elgin Street to Alicia Road, N. Gary Road from Rose Street to E. Magnolia Street/E. Gary Road. Motorists are encouraged to avoid the area and follow the advance notice detours. The recreational path from Lake Bonny Drive to the boat ramp will be closed as well.
 
The system will operate for an undetermined timeframe, and if successful, will continue until Lake Bonny reaches an acceptable level and provides relief to those impacted. 
​

Federal Emergency Management Agency Specialists Canvas Communities

10/22/2024

 
​Federal Emergency Management Agency (FEMA) Disaster Survivor Assistance (DSA) crews are currently visiting Polk County neighborhoods.
 
DSA specialists are going door-to-door in affected neighborhoods to help people apply for federal assistance, check the status of an application, identify potential needs and make connections with organizations that can provide resources.
 
DSA specialists carry federal photo identification. DSA crews never ask for or accept money.
 
Homeowners and renters are encouraged to apply for FEMA assistance online at www.DisasterAssistance.gov or by using the FEMA App. You may also apply by phone at (800) 621-3362.
 
FEMA is increasing staff at call centers but wait times may be long due to increased call volume for multiple recent disasters. Lines are open every day and help is available in most languages. If you use a relay service, captioned telephone or other service, give FEMA your number for that service.
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