Polk County Disaster Recovery Resources

Please do not call 911 unless your situation is life-threatening; 911 calls are currently being assessed for urgency to determine priorities during the event.
 
Polk County’s Emergency Management Division encourages residents to use the Citizen’s Information Line to answer Hurricane Milton-related questions. Call the Citizen’s Information Line at (863) 298-7500 (locally) or toll-free at (866) 661-0228.
 
While the Citizen’s Information Line cannot assist you with power outages or utility issues, it can provide information to help you plan for hurricane recovery.
 
For the most up-to-date information, please monitor your local news media. Check the county website for updates at www.polk-county.net. You may also obtain further emergency information at www.facebook.com/polkcountyem and www.twitter.com/polkemergency.