Lakeland Electric Update: 9am

Today, much of our work will focus on easements and backyards. This work is slow because we can't use bucket trucks, and lineworkers must climb poles to restore power. We are finishing restoration efforts today in the northeast portion of our territory for customers who can safely receive power. Heavy work will be occurring along the New Tampa Highway area.
 
As more work is being completed in easements and backyards, please keep gates and fences unlocked and keep dogs inside for the safety of our teams and to help keep restoration moving quickly.
 
Outages

• 5,500 customers are without power.
• Customers with damaged electrical equipment or those currently contending with flooding may be unable to safely receive power until the floodwaters recede or their equipment undergoes assessment and repair by a qualified electrician.

Estimated Restoration Times

• We estimate power will be restored Wednesday, October 16 to all customers able to safely receive power. 
• More detailed estimated restoration times for all customers are now available on the outage map by zone.
• Estimated restoration times can be viewed by zone in the outage map by clicking "View by Zone" in the map legend.
  • Please note: All of Combee Settlement will be restored on Tuesday, October 15.)
• Regardless of the zone estimate, customers who are currently flooded will be restored on Wednesday, October 16.

Personnel

• There are 600 personnel in the field restoring power, five times our normal operation. 
  • This includes more than 500 mutual aid personnel from Ohio, Illinois, Michigan, Alabama, Wisconsin, Louisiana, Oklahoma, Texas, and Florida.

Customer Service

• Customers can text OUT to 21592 to report outages.
• Customers should call (863)834-9535 to report electric emergencies and downed lines.
• Customer Service Call Center is open.
  • We are only taking storm-related calls. 
  • Disconnects for non-payment are suspended for all customers. 
• Customers can monitor their outage by visiting our Outage Map. https://lakelandelectric.com/outagemap
• Our lobby remains closed until further notice.
• Reference our Hurricane Guide for more customer information.