Lakeland Electric Update: 10/12 at 9pm

Today, power has been successfully restored to more than 9,000 customers, marking over 90% of customers affected by Hurricane Milton restored in just three days.
 Customers with damaged electrical equipment or those currently contending with flooding may be unable to safely receive power until the floodwaters recede or their equipment undergoes assessment and repair by a qualified electrician.
Outages

• 12,000 customers are without power.
• As restoration efforts progress, the outages are becoming increasingly challenging and time-consuming. We are transitioning from repairing outages that restore power to thousands of people at a time to outages that restore power to hundreds of people at a time.

Estimated Restoration Times

• We estimate power will be restored Friday, October 18 to all customers able to safely receive power. 
• More detailed estimated restoration times for all customers are now available on the outage map by zone.
• Estimated restoration times can be viewed by zone in the outage map by clicking "View by Zone" in the map legend.
  • (Please note: All of Combee Settlement will be restored Tuesday, October 15.)
• Regardless of the zone estimate, customers who are currently flooded will be restored on Friday, October 18.

Personnel

• There are 600 personnel in the field restoring power, five times our normal operation. 
  • This includes more than 500 mutual aid personnel from Ohio, Illinois, Michigan, Alabama, Wisconsin, Louisiana, Oklahoma, Texas, and Florida.

Customer Service

• Customers should call (863)834-9535 to report electric emergencies and downed lines.
• Customer Service Call Center will be open until midnight tonight; it will reopen on 10/13/24 at 6 a.m. 
  • We are only taking storm-related calls. 
  • Disconnects for non-payment are suspended for all customers. 
• Customers can monitor their outage by visiting our Outage Map. https://lakelandelectric.com/outagemap
• Our lobby remains closed until further notice.
• Reference our Hurricane Guide for more customer information.