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ORLANDO, FL (October 11, 2022) – Florida Blue, the state’s Blue Cross and Blue Shield plan, has launched several resources to help support individuals impacted by Hurricane Ian – regardless of their insurance status.

Early Prescription Refills

Early prescription refills for maintenance medications are available now through November 23, 2022. You may receive one early refill up to a 30-day supply.

$0 Teladoc visits available to anyone impacted by Hurricane Ian

Some urgent care and doctor’s offices may be slow to reopen if they incurred severe damage from Hurricane Ian. Florida Blue is working with Teladoc to offer no-cost, 24/7 telehealth visits for anyone impacted by the hurricane – even if they’re not a Florida Blue member.

Clinicians can help with non-emergency conditions such as allergies, cold, flu and sinus problems. They also can prescribe some medications that are not controlled substances.

Call the Teladoc hotline at 855-225-5032 for assistance.

The service is only for non-emergency situations. If you have a true emergency, please call 911.

Toll-free 24/7 bilingual emotional support helpline for all Floridians

The stress and anxiety in the aftermath of a hurricane can sometimes be overwhelming. Florida Blue teamed with New Directions Behavioral Health to offer a toll-free 24/7 bilingual emotional support helpline at 833-848-1764 for anyone in Florida experiencing feelings of stress, anxiety, trauma, and grief and in need of immediate emotional support.

Callers may also receive referrals to other sources of mental health support and community resources to help them with emergency services.

Community specialists help with community & social services

All of our Florida Blue Centers across the state have re-opened and are available to support Florida Blue members and the community by calling 877-352-5830.

If anyone is in need of assistance or recovery in the aftermath of Hurricane Ian, Florida Blue Center Community Specialists can help with community and social services like food programs, transportation services, financial and housing assistance programs, community support resources, and many other types of relief programs.

They’re ready to help in-person, by phone or through a virtual visit – whatever works best for each individual. Just call 1-877-352-5830, Monday – Friday, 9am – 7pm or Saturday, 9am – 4pm, and they’ll be glad to help.  To find the Florida Blue Center nearest you, visit:  https://www.floridablue.com/center.

As the total impact of Hurricane Ian continues to be revealed, Florida Blue will make updates to resources available on its website at https://www.floridablue.com/answers/breaking-news/hurricane-information.

About Florida Blue   

Florida Blue, Florida’s Blue Cross and Blue Shield company, has been providing health insurance to residents of Florida for more than 75 years. Driven by its mission of helping people and communities achieve better health, the company serves more than 6 million members across the state. Headquartered in Jacksonville, Fla., it is an independent licensee of the Blue Cross and Blue Shield Association. 

Media Contact: 

Michael Lawrence, APR, (407) 257-8160, Michael.Lawrence@floridablue.com

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